Berkeley is an East Bay city home to the University of California, Berkeley and Lawrence Berkeley National Laboratory, with a dense mix of students, researchers, and older homes stretching up into the Berkeley Hills. The Hayward Fault runs right through town, and the hills face real wildfire risk. When a device fails in Berkeley, we recover it by mail.
The Hayward Fault runs directly beneath Berkeley, including under the university's football stadium, and scientists consider it one of the most dangerous faults in the Bay Area. In a strong quake, towers, NAS units, and external drives can fall from desks and shelves, and a spinning hard drive that takes a hard hit can suffer head damage. Secure equipment, keep external drives low, and keep a backup in the cloud or outside the Bay Area.
The Berkeley Hills have burned before, in 1923 and in the 1991 Oakland Hills firestorm that reached the edge of the city. During fire weather, PG&E may cut power to high-risk hill neighborhoods, and smoke from regional fires can settle over the East Bay for days. Shut computers down cleanly before a planned shutoff, use a UPS on important machines, and clean ash and dust from vents after smoky periods.
How Berkeley mail-in recovery works
1
Confirm online
Approve the flat $1,200 rate. No charge today.
2
Ship it free
We email a prepaid label — send it from anywhere in Berkeley.
3
We recover
Certified engineers work your case in our ISO cleanroom.
4
Pay on success
Charged only when your data is back in your hands.
Data recovery in Berkeley — common questions
How should I protect my data from a Hayward Fault earthquake?+
Keep at least one copy of important files in the cloud or with someone outside the Bay Area, since a major quake can damage everything in one building. Secure desktop towers and NAS units so they cannot fall, and keep external drives on low surfaces. If a drive is damaged in a quake, do not keep powering it on; ship it in for evaluation.
Is there a ClearQuote office near the UC Berkeley campus?+
No. ClearQuote has no office, lab, or drop-off point in Berkeley or anywhere in the Bay Area. We are mail-in only, so you can ship from any carrier location in Berkeley.
Do I have to visit a location in Berkeley?+
No. ClearQuote is a mail-in service — there's no drop-off required. We email you a free prepaid shipping label, you send the device from anywhere in Berkeley, and we handle the recovery in our ISO-certified cleanroom.
How much does data recovery cost in Berkeley?+
One flat $1,200 for the consumer devices we handle — hard drives, SSDs, phones, and cards — quoted before you ship. There are no per-gigabyte fees and no diagnostic charge, and you pay $0 if we can't recover your data.