Boston, MA · mail-in service

Data recovery in Boston, MA for one clear price

Between nor'easters, aging triple-decker wiring, and an academic and research economy that runs on laptops, Boston has no shortage of ways to lose data. We recover Boston-area devices by mail, so a failed thesis drive or lab laptop never has to be hand-carried anywhere.

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$1,200 flat · pay on success

✓Free prepaid shipping both ways

✓ISO Class 100 cleanroom recovery

✓$0 if we can’t recover your data

✓Secure chain of custody

What we recover for Boston

•A Harvard, MIT, BU, or Northeastern graduate student's dissertation data on a laptop that died weeks before a deadline
•A biotech or life-sciences researcher's instrument data on an external drive that was never added to the lab's backup
•A clinician's or small medical practice's files on a failed drive, where confidentiality matters as much as speed
•A family's photo archive on a drive in a basement storage area that flooded during a nor'easter

Hard drive recovery in Boston →

Devices we handle

Common causes of data loss around Boston

Boston's older housing stock, from triple-deckers in Dorchester and Jamaica Plain to brownstones in the Back Bay and South End, often has dated wiring, ungrounded two-prong outlets, and overloaded circuits shared by space heaters and window air conditioners. That combination produces brownouts, tripped breakers, and surges that hit computers and external drives. A grounded outlet with a real surge protector, or a UPS for a desktop or NAS, removes much of that risk. Avoid running a drive on the same circuit as a space heater or window unit, and skip cheap, unbranded power adapters for external drives.

Nor'easters bring heavy snow, high winds, and coastal flooding, and Boston has seen record-breaking winters such as 2014-2015, when seasonal snowfall topped 100 inches. Winter storms can push seawater into waterfront streets, and snowmelt and heavy rain flood basement apartments, which in student neighborhoods often hold desks and computers. Storm outages cause abrupt shutdowns that can corrupt drives. Keep electronics off basement floors, back up before a big storm, and don't power on a device that has been in water, especially salt water, which corrodes circuit boards quickly.

How Boston mail-in recovery works

Prepaid labels reach every Boston neighborhood — Back Bay and Beacon Hill, the Seaport, South Boston, Jamaica Plain, Dorchester, Charlestown, Allston-Brighton and the Fenway.

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Approve the flat $1,200 rate. No charge today.

Ship it free

We email a prepaid label — send it from anywhere in Boston.

We recover

Certified engineers work your case in our ISO cleanroom.

Pay on success

Charged only when your data is back in your hands.

Data recovery in Boston — common questions

My dissertation is on a laptop that just died. How fast can you help?+

Standard service is 15 to 20 business days. If you're up against a defense or submission deadline, expedited (2 to 4 business days) and emergency (24 to 48 hours) service are available on request. Stop using the laptop, confirm online, and ship it with the free prepaid label. Single devices are a flat $1,200, and you pay only if we recover your data.

Is there a ClearQuote office in Boston or Cambridge?+

No. ClearQuote is a nationwide mail-in service with no office, lab, or drop-off point in Boston, Cambridge, or anywhere else. You ship your device using the free prepaid label we email after you confirm online, from any carrier drop-off.

My drive was in a basement that flooded during a storm. Should I dry it out?+

No. Don't power it on, and don't use a hair dryer, oven, or bag of rice. Floodwater, and seawater in particular, leaves residue and causes corrosion as it dries. Seal the drive in a plastic bag and ship it promptly so engineers can clean and evaluate it in the cleanroom.

Do I have to visit a location in Boston?+

No. ClearQuote is a mail-in service — there's no drop-off required. We email you a free prepaid shipping label, you send the device from anywhere in Boston, and we handle the recovery in our ISO-certified cleanroom.

How much does data recovery cost in Boston?+

One flat $1,200 for the consumer devices we handle — hard drives, SSDs, phones, and cards — quoted before you ship. There are no per-gigabyte fees and no diagnostic charge, and you pay $0 if we can't recover your data.

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Get your data back in Boston.

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