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Microsoft Surface · data recovery

Microsoft Surface data recovery for one clear price

Microsoft Surface devices often use soldered SSDs and BitLocker encryption, so a dead unit needs both board-level work and your recovery key. We recover Surface laptops and tablets with your credentials in hand.

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$1,200 flat · pay on success
✓Free prepaid shipping both ways
✓ISO Class 100 cleanroom recovery
✓$0 if we can’t recover your data
✓Secure chain of custody

Microsoft Surface drives we recover

We handle Microsoft Surface Surface laptops & tablets — across current and discontinued lines:

Surface LaptopSurface ProSurface BookSurface StudioSurface Go

Common Microsoft Surface failures we handle

  • •A Surface that won't turn on
  • •A soldered SSD that failed
  • •A drive locked by BitLocker (recovery key needed)
  • •A device that won’t boot after an update

Microsoft Surface models & families

Surface Pro

Tablets with soldered or small removable M.2 2230 SSDs, depending on generation.

Surface Laptop & Surface Book

Laptops with soldered or removable SSDs by generation.

Known Microsoft Surface failure patterns

Widely reported, publicly documented issues we see in Microsoft Surface recoveries. Most units never have these problems — but if yours does, here’s what it means for your data.

BitLocker by default

Surface devices typically ship with device encryption enabled. Data recovery requires the BitLocker recovery key — usually saved to your Microsoft account.

Soldered storage on older models

Earlier Surface generations solder the SSD to the board, so recovery means repairing the board rather than removing a drive.

Microsoft Surface troubleshooting guides

Encryption How to Find Your BitLocker Recovery Key SSD SSD Not Showing Up, Even in BIOS? How to Fix It Error Messages INACCESSIBLE_BOOT_DEVICE Error: How to Fix It

Recovery by device type

Laptop data recovery →SSD recovery →

How Microsoft Surface recovery works

1

Confirm online

Approve the flat $1,200 rate. No charge today.

2

Ship it free

We email a prepaid label — inbound shipping on us.

3

We recover

Certified engineers work your Microsoft Surface device in our ISO cleanroom.

4

Pay on success

Charged only when your data is back.

Microsoft Surface recovery — common questions

How much does Microsoft Surface data recovery cost?+
One flat $1,200 for the Microsoft Surface devices we handle — quoted before you ship, with no per-gigabyte fees and no diagnostic charge. You pay $0 if we can't recover your data.
Can you recover an encrypted or password-protected Microsoft Surface drive?+
Often yes, but you'll need the password or encryption key. Many Microsoft Surface drives use hardware encryption, so a physical recovery only yields readable data when the correct credentials are supplied — have them ready.
My Microsoft Surface drive isn't recognized — is the data still there?+
Usually. A drive that isn't detected most often has a controller, firmware, or mechanical fault while the data itself sits intact. Stop using it, don't reformat, and let our cleanroom recover it.
Do I have to visit a location?+
No. We're a mail-in service: confirm online, we email a free prepaid label, you ship your Microsoft Surface device, and we return it with your recovered data. You only pay on success.

Other brands we recover

SeagateWestern Digital (WD)SanDisk All brands →

Recover your Microsoft Surface data for one clear price.

Confirm online, ship free, and pay nothing unless we succeed.

Confirm & get my free label