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Synology · data recovery

Synology data recovery you can trust

Synology DiskStation and RackStation units hold irreplaceable data on SHR and btrfs volumes that fail in ways a single drive never does. We reconstruct crashed and degraded Synology volumes, priced per case after a free evaluation.

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Custom quote per case · pay on success
✓Free evaluation, fixed quote before work
✓ISO Class 100 cleanroom recovery
✓$0 if we can’t recover your data
✓Secure chain of custody

Synology systems we recover

We handle Synology NAS systems — across current and discontinued lines:

DiskStation (DS)RackStation (RS)Synology Hybrid RAID (SHR)btrfs & ext4 volumes

Common Synology failures we handle

  • •A volume that crashed or went read-only
  • •A degraded or failed SHR array
  • •A DiskStation that won’t boot or beeps
  • •An accidental reset, delete, or reconfiguration

Synology models & families

DiskStation (DS) desktop units

2- to 12-bay systems such as the DS220+, DS920+, and DS1821+.

RackStation (RS)

Rack-mounted business NAS.

Known Synology failure patterns

Widely reported, publicly documented issues we see in Synology recoveries. Most units never have these problems — but if yours does, here’s what it means for your data.

SHR and Btrfs volumes

Synology Hybrid RAID layers Linux md-RAID and LVM, often under a Btrfs file system. Recovery means reassembling every layer in the right order.

"Volume crashed" after a failed rebuild

A second drive failing during a rebuild is the most common way a degraded Synology volume becomes a crashed one. Power down rather than retrying the repair.

Synology troubleshooting guides

RAID & NAS NAS Volume Crashed? Recover a Synology, QNAP or Buffalo NAS RAID & NAS RAID Array Failed? What to Do Before You Lose Everything RAID & NAS What Is RAID? RAID Levels Explained (0, 1, 5, 6, 10) RAID & NAS RAID 5 Degraded or Rebuild Failed? What to Do First

Related recovery services

NAS data recovery →RAID data recovery →Server data recovery →

How Synology recovery works

1

Free evaluation

Start online; we assess your system in our cleanroom.

2

Fixed quote

Approve a set price before any recovery work begins.

3

We recover

Certified engineers reconstruct your Synology volume.

4

Pay on success

Charged only when your data is back.

Synology recovery — common questions

How much does Synology data recovery cost?+
Synology NAS cases are quoted per job after a free evaluation — the price depends on the model, the RAID configuration, and the failure. There's no charge for the evaluation, and you pay nothing unless we recover your data.
My Synology volume crashed — is the data still there?+
Usually, yes. A crashed or degraded volume most often means the array or file system needs reconstructing, while the underlying data is intact. Don't reset, recreate the volume, or force a rebuild — power it down and let us evaluate it.
Should I try to rebuild the Synology array myself?+
We'd advise against it. Rebuilding a degraded array stresses every drive and can trigger a second failure, and re-initializing can wipe the metadata needed to recover your data. Note the drive order, power it down, and send it for evaluation.
How do I send in a Synology NAS?+
Start online for a free evaluation and we'll arrange secure shipping. We assess the unit in our cleanroom, you approve a fixed quote before any work, and you only pay on a successful recovery.

Other brands we recover

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Recover your Synology NAS data.

Free evaluation, a fixed quote before any work, and $0 unless we succeed.

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