Server Data Recovery you can trust
When a server goes down, so can a whole business. We recover physical and virtualized servers — including multi-drive arrays, databases, and VMs — priced per case after a free evaluation.
About server data recovery
Servers combine several layers that each have to be recovered in order. At the bottom are the drives, often SAS or enterprise SATA, usually managed by a hardware RAID controller that keeps its own configuration. On top of the array sits a file system such as NTFS, ReFS, ext4, or XFS, or a hypervisor datastore like VMFS for VMware or a volume holding Hyper-V virtual disks. Inside those virtual disks are entire guest systems, each with its own file systems, applications, and databases.
Server failures are rarely a single event. A drive fails and the rebuild stresses the rest; a controller dies and its replacement doesn't recognize the array; a failed update or migration leaves virtual disks or snapshot chains inconsistent. Databases and mail stores add another layer, because files that were open and changing when the server stopped may need consistency repair even when every byte was recovered. The goal is a usable system, not just a pile of files.
It helps to know which systems matter most. A single server can hold many machines' worth of data, and recovery is often planned around the critical pieces first, such as a specific virtual machine, a database, or a shared folder, so the business can get running again sooner. Telling us early which systems those are helps shape the plan.
What we recover
- ✓Windows Server, Linux, and Unix systems
- ✓VMware, Hyper-V, and virtual machines
- ✓SQL, Exchange, and other databases
- ✓Multi-drive arrays and storage pools
Common failures we handle
- •Multiple drive or array failure
- •Server won’t boot or POST
- •Corrupted database or VM files
- •Failed migration, update, or rebuild
Before you send it in: what not to do
- ✕Don't start a rebuild or force drives back online on a failed array — rebuilding from stale or failing drives can overwrite good data.
- ✕Don't clear the controller configuration or re-create the array — that can erase the only record of how the array was built.
- ✕Don't restore a backup onto the same failed storage — restoring overwrites the data that may be newer than your backup.
- ✕Don't delete or consolidate virtual machine snapshots while storage is unstable — consolidation rewrites virtual disks and can merge damage into the base disk.
- ✕Don't run database or file system repairs with data-loss options on your only copy — some repair modes permanently discard damaged pages or records.
How we recover it
Evaluate and document
During the free evaluation we record the controller, drive slot order, and virtualization platform, assess every drive, and agree on which systems are most critical.
Image all drives
Each drive is cloned individually, with failed drives repaired in the cleanroom first, so the original storage is never written to.
Rebuild the array
We reconstruct the RAID virtually from the images, determining its level, order, and stripe layout where the controller metadata is missing or damaged.
Recover virtual machines and volumes
We read datastores and volumes, extract virtual disks such as VMDK and VHDX files, repair broken snapshot chains where possible, and open the guest file systems.
Repair applications and verify
Databases and mail stores are checked for consistency and repaired where needed, and critical files are verified before return.
Failures we handle
How it works
Free evaluation
Start online; we assess your system in our cleanroom.
Fixed quote
Approve a set price before any recovery work begins.
We recover
Certified engineers reconstruct and recover your data.
Pay on success
Charged only when your data is back.
Related troubleshooting guides
Server Data Recovery — common questions
How much does server data recovery cost?
Can you recover individual virtual machines from a failed host?
What should we send for a server recovery?
Do you need our server passwords?
Is my data still recoverable?
How do I send in a Server system?
How long does it take?
Get your Server data back.
Free evaluation, a fixed quote before any work, and $0 unless we succeed.
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