Apple's soldered SSDs and hardware encryption make DIY recovery risky — a dead logic board can take the encryption keys with it. We recover Macs, iPhones, and iPads, old and new, with your password or FileVault key.
•A drive locked by FileVault (recovery key needed)
Apple models & families
How a Mac stores data has changed dramatically — and that determines how it’s recovered:
MacBook Pro & Air with removable drives (to 2012)
Standard 2.5" hard drives or SSDs connected by an internal cable.
MacBook Pro & Air, 2013–2015
Removable Apple-proprietary SSD "blades."
Macs with the T2 chip (2018–2020)
SSD soldered to the logic board and encrypted by the T2 security chip.
Apple silicon (M1, M2, M3, M4 and later)
Soldered, always-encrypted storage tied to the Mac’s Secure Enclave.
iMac with Fusion Drive (2012–2019)
A small SSD and a hard drive combined into one volume.
iPhone & iPad
Always-encrypted flash soldered to the logic board.
Known Apple failure patterns
Widely reported, publicly documented issues we see in Apple recoveries. Most units never have these problems — but if yours does, here’s what it means for your data.
2012 13" MacBook Pro drive cable
The internal SATA cable in the 13" MacBook Pro (A1278, 2012) is notorious for failing — causing a flashing folder with a question mark, freezes, or a "missing" drive. The drive itself is often fine, and the data comes back once the cable is replaced or the drive is read externally.
Soldered, encrypted SSDs (T2 and Apple silicon)
On these Macs the data can’t be removed and read elsewhere — it’s encrypted with keys held by the Mac’s own security chip. Recovery means repairing the original logic board until the Mac can unlock its storage, using your login password.
Fusion Drive failures
If either the SSD or the hard drive half of a Fusion Drive fails, the whole volume disappears. Recovery means imaging both devices and rebuilding the combined volume.
Liquid damage
Liquid on a MacBook keyboard is the most common cause of a Mac that won’t power on. Because the storage is on the board, a liquid-damaged board has to be repaired to recover data.
We email a prepaid label — inbound shipping on us.
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We recover
Certified engineers work your Apple device in our ISO cleanroom.
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Pay on success
Charged only when your data is back.
Apple recovery — common questions
How much does Apple data recovery cost?+
One flat $1,200 for the Apple devices we handle — quoted before you ship, with no per-gigabyte fees and no diagnostic charge. You pay $0 if we can't recover your data.
Can you recover an encrypted or password-protected Apple drive?+
Often yes, but you'll need the password or encryption key. Many Apple drives use hardware encryption, so a physical recovery only yields readable data when the correct credentials are supplied — have them ready.
My Apple drive isn't recognized — is the data still there?+
Usually. A drive that isn't detected most often has a controller, firmware, or mechanical fault while the data itself sits intact. Stop using it, don't reformat, and let our cleanroom recover it.
Do I have to visit a location?+
No. We're a mail-in service: confirm online, we email a free prepaid label, you ship your Apple device, and we return it with your recovered data. You only pay on success.