A phone that's been in a toilet, a pool, the ocean, or a spilled drink can short out right away or fail days later as corrosion spreads across its logic board. Power it off, don't charge it, and get it to a lab quickly. We clean and repair the phone's original board enough to recover your data for one flat $1,200 with free prepaid shipping, and you pay nothing if we can't recover it.
Water-resistance ratings wear down with age, drops, and screen or battery repairs, and they aren't meant for salt water, chlorinated pools, or other liquids. Once liquid gets inside, it can bridge connections on the logic board and short components immediately, which is why a phone often shuts off right as it gets wet.
The slower damage is corrosion. Minerals in water, and salt, chlorine, sugar, or acids in other liquids, attack the board's metal contacts and solder joints. Even a powered-off phone still has its battery connected to the board, which can speed that process up. Corrosion keeps spreading after the phone looks dry, which is why phones that seemed fine sometimes fail days later.
Your data is stored on an encrypted chip soldered to that same board, with keys tied to the board's own security hardware. Recovery means stopping the corrosion, cleaning the board, and repairing damaged components until the original phone can boot and be unlocked with your passcode.
Engineers open the phone, disconnect the battery, and inspect the board for liquid residue, corrosion, and damaged components.
Corrosion and residue are removed with board-safe cleaning methods, such as ultrasonic cleaning, to stop further damage and reveal what needs repair.
Shorted or corroded components and connections are repaired under magnification until the original board can start, with a known-good battery and screen if the phone's own parts were damaged.
The phone is unlocked with your passcode, your data is copied off and checked to confirm it opens, and it's returned to you on a secure return drive. We can't bypass lock screens or encryption.
Water-damaged phones can often be recovered when they were powered off quickly, weren't charged while wet, and reached a lab soon after. Salt water, chlorinated pools, sugary drinks, and long delays all make corrosion worse, and corrosion that has eaten through connections near the processor or storage chip can make the board impossible to revive. Because the data is encrypted and tied to the original board, there's no fallback to reading the chip in another device, and your passcode is required. We'll know more once the board is cleaned and assessed, and if we can't recover your data, you pay nothing.
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