Document & Office File Recovery for one clear price
The document you can't lose is usually the one with no backup. We recover and repair Office files and PDFs — deleted, corrupted, or trapped on a failed drive — for one flat price.
About document & office file recovery
Modern Office files, DOCX, XLSX, and PPTX, are ZIP containers holding XML files for the text, formatting, and embedded images. If part of the container is damaged, Word or Excel may refuse to open the whole file, even though most of the content is intact. Repair often means rebuilding the ZIP structure and salvaging the parts that survive. Older DOC and XLS files use a different binary format, and PDFs have their own internal object structure, each with its own repair approach.
Lost work after a crash or bad save can sometimes be found elsewhere. Office creates temporary files and AutoRecover or autosave copies while you work, and those may hold a more recent version than the saved file. Business files such as QuickBooks company files and Access databases are larger and more fragile, and damage often comes from interrupted writes over a network or a failing drive. They usually need structure-level repair rather than a simple file copy.
Overwritten documents are the hard case. If a file was saved over with a blank or wrong version, the old content is generally gone from that file, although temporary files, previous versions, or older copies elsewhere on the drive may still hold some or all of it. The less the drive has been used since, the better the chances of finding them.
What we recover
- ✓Word, Excel, and PowerPoint files
- ✓PDFs and text documents
- ✓Deleted or overwritten documents
- ✓Documents from failed or formatted drives
Common failures we handle
- •A file that won’t open or is corrupted
- •Accidentally deleted or overwritten document
- •Lost work after a crash or bad save
- •The drive holding the files failed
Before you send it in: what not to do
- ✕Don't keep re-saving a corrupted file under the same name — each save can overwrite what remains of the good data.
- ✕Don't close the Document Recovery pane without saving the versions it offers — Office may remove those recovery files once you exit normally.
- ✕Don't run repair tools on your only copy — work on a duplicate so a failed repair can't make things worse.
- ✕Don't install recovery software onto the drive that held a deleted file — the installation can overwrite the very file you want back.
- ✕Don't keep entering transactions into a QuickBooks or Access file that reports errors — further use can spread damage through the file.
How we recover it
Secure the source
We image the drive or media holding your documents, repairing it first if it has physically failed, so nothing is written to the original.
Search for every version
We look for the original files, deleted copies, and temporary, autosave, and backup files that may hold a newer or less damaged version.
Repair file structures
Damaged ZIP containers, older binary Office files, PDFs, and QuickBooks or Access files are rebuilt at the structure level to recover as much content as possible.
Verify and return
We open each recovered document to confirm it is usable, and return the best available versions on a secure return drive.
Failures we handle
How it works
Confirm online
Approve the flat $1,200 rate. No charge today.
Ship it free
We email a prepaid label — inbound shipping on us.
We recover
Certified engineers work your case in our ISO cleanroom.
Pay on success
Charged only when your data is back.
Related troubleshooting guides
Document & Office File Recovery — common questions
How much does document & office file recovery cost?
Word or Excel says my file is corrupt. Is the content gone?
Can you recover a document I accidentally saved over?
Do you repair QuickBooks and Access files?
Is my data still recoverable?
Do I have to visit a location?
How long does it take?
Recover your data for one clear price.
Confirm online, ship free, and pay nothing unless we succeed.
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