Modern ransomware encryption generally can't be broken without the attacker's key, so honest ransomware data recovery means looking for the data the attack didn't reach. We search affected systems for unencrypted copies, recoverable originals, and partially intact files — priced per case after a free evaluation.
Current ransomware families use well-established encryption, and when it's implemented correctly the files can't be decrypted without the attacker's private key. Anyone who claims they can break that encryption should be treated with caution. Some older or flawed variants do have free decryptors, so the first step is checking No More Ransom (nomoreransom.org), a public project that collects legitimate decryption tools.
Ransomware recovery services work by finding data the attack missed or left behind. Some variants write an encrypted copy and delete the original, leaving the original data in free space until it's overwritten. Volume shadow copies, file system snapshots, and backup files sometimes survive if the attacker failed to destroy them. To work faster, some variants encrypt only parts of each file, so large files such as virtual disks and databases may be partly intact and repairable. Drives or volumes that weren't mounted during the attack may be untouched.
None of these paths is guaranteed, and what's recoverable depends on the variant, how long systems kept running afterward, and what was done since. That's why preserving the affected systems matters. Report the attack to the FBI through the Internet Crime Complaint Center (ic3.gov), and involve your incident response provider, insurer, and legal counsel as appropriate. We don't negotiate with attackers or facilitate ransom payments.
What we recover
✓Original files left behind in unallocated disk space
✓Surviving backups, snapshots, and shadow copies
✓Partially encrypted virtual machine and database files
✓Unencrypted data on secondary drives and volumes
Common failures we handle
•Files renamed with a new extension and a ransom note left behind
•Servers or NAS volumes encrypted across the network
•Backups deleted or encrypted along with production data
•Virtual machines or databases that won't start after an attack
Before you send it in: what not to do
✕Don't wipe, reformat, or reinstall affected systems — that destroys deleted originals and any surviving snapshots.
✕Don't leave infected systems on the network — disconnect them so the encryption can't spread to other machines and backups.
✕Don't run random decryptors or cleanup tools — a wrong tool can damage encrypted files beyond repair; check No More Ransom for legitimate ones.
✕Don't reconnect backup drives to an infected machine — they can be encrypted too.
✕Don't delete the ransom note or encrypted files — they help identify the variant and may be needed later.
How we recover it
1
Free evaluation of the affected systems
We review which systems were hit, what storage they use, how backups were set up, and what has been done since the attack, then give you a fixed quote to approve before work begins.
2
Image every affected drive
All drives are copied sector by sector so analysis happens on copies, preserving the originals exactly as they were.
3
Search for unencrypted data
Engineers look for deleted originals in free space, surviving shadow copies and snapshots, backup files, and volumes the ransomware didn't reach.
4
Salvage partially encrypted files
Where only parts of large files were encrypted, we analyze virtual disks and databases to rebuild whatever structures and records remain intact.
5
Verify and return
Recovered data is checked for integrity and returned on a secure return drive, separate from the compromised environment.
How it works
1
Free evaluation
Start online; we assess your system in our cleanroom.
2
Fixed quote
Approve a set price before any recovery work begins.
3
We recover
Certified engineers reconstruct and recover your data.
Multi-drive cases are quoted per job after a free evaluation — the price depends on the configuration, the failure, and the work involved. There's no charge for the evaluation, and you pay nothing unless we recover your data.
Can you decrypt my files without paying the ransom?+
Usually not directly. Correctly implemented modern ransomware can't be decrypted without the attacker's key. Free decryptors exist for some variants, and No More Ransom (nomoreransom.org) is the place to check. Our work focuses on finding data that was never encrypted or that survived the attack.
Do you negotiate with attackers or pay ransoms?+
No. We don't negotiate with attackers or facilitate payments. We recommend reporting the attack to the FBI through ic3.gov and working with your counsel, insurer, and incident response provider on those decisions.
What should I do right after discovering ransomware?+
Disconnect affected systems from the network, don't wipe or reinstall anything, keep the ransom note and encrypted files, protect any offline backups, and report the attack at ic3.gov. Then contact us for a free evaluation.
Can you recover virtual machines or databases that were encrypted?+
Sometimes partially. Some ransomware encrypts only portions of large files, which can leave much of a virtual disk or database intact. Whether usable data can be rebuilt depends on which parts were hit, and we'll tell you what we find during the evaluation.
Is my data still recoverable?+
In most cases, yes. A device that won't boot or mount usually has a hardware fault while the data itself is intact. The key is to stop using it — don't reformat, rebuild, or keep powering it on — and let our cleanroom handle it.
How do I send in a Ransomware system?+
Start online for a free evaluation and we'll arrange secure, insured shipping. Your system is assessed in our cleanroom, you approve a fixed quote before any work, and you only pay on a successful recovery.
How long does it take?+
Most cases are evaluated within a couple of business days of arrival, with a turnaround estimate provided alongside your quote. Emergency service is available when time is critical.